Privacy & Cookie policy
The following terms and conditions apply to your use of this website. You should read this important information carefully before continuing your visit to this website.
1. General
You visit a website of StraightGrain, a company incorporated under Belgian law, with its registered office in Antwerp, with company number 523.885.419.
2. Privacy
StraightGrain will treat all personal information you provide us with the utmost care. StraightGrain attaches great importance to the trust you place in our company by visiting this website.
Current Privacy & Cookie policy concerns the collection and use of personal data via this website.
By visiting / using this website, you consent to the terms of StraightGrain’s Privacy & Cookie Policy.
StraightGrain is the data controller for the processing of personal data obtained through this website.
StraightGrain processes your personal data in accordance with the applicable legal provisions as well as the provisions on direct marketing in Book XII of the Code of Economic Law and the obligations arising from Regulation 2016/679 of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereafter’ GDPR’).
2.1 Personal data
The following types of personal data are processed:
– When placing an order: your name, nationality, address details, e-mail address, telephone number.
– While using the website: your IP address, surfing behaviour, entered search terms.
– Via cookies (see also art. 3 of this Privacy & Cookie Policy): IP address, presumed place of consultation, hour and day of consultation, which pages were visited;
2.2 Purposes
The personal data obtained through this website will only be used for the following purposes:
– Customer management: administration of the customer base, management of orders, deliveries and invoicing with the legal basis of your need for the execution of the agreement, as well as your explicit explicit consent;
– To inform you about products or services offered by StraightGrain, for direct marketing and advertising, with as legal basis your explicit prior consent;
– To determine how this website is used and to obtain information that allows us to optimize this website and to adapt its content in such a way that it would better meet your specific needs and to make improvements in products and services (e. g. your browser type or IP address, the operating system you use or the domain name of the website from which you came to the website straight-grain.com, or from which you leave it); legitimate interests of a legitimate nature.
– Cookies: For functional purposes: to facilitate navigation and login to this website or to remember personal settings and/or preferences when using this website with your explicit prior permission as legal basis. For analytical purposes: to analyze the use of this website, StraightGrain uses Google Analytics. For social purposes: to show users of this website information relevant to them on the website.
You are not obliged to leave your personal data but you understand that providing certain of our services is impossible if you do not consent to the processing.
2.3 Transfer to third parties
StraightGrain will not transfer your personal data to third parties without your prior written consent unless StraightGrain is forced to do so by applicable regulations or unless this is necessary for the processing of an order through this website.
2.4 Duration of processing
StraightGrain processes your personal data for a period of time that is necessary in function of the purposes of processing.
Your personal data will in any case be kept in accordance with the specific legislation, as well as limitation periods that oblige us to keep your personal data longer.
2.5 Your rights
Right of inspection
You can obtain one copy of the personal data processed by StraightGrain free of charge.
Right of improvement
If you believe that your personal data is incorrect, incomplete or no longer up to date, you have the right to request correction.
Right to withdraw consent and erasure of personal data
You have the right to withdraw your consent (in so far as it constitutes the legal basis for the processing operation) without prejudice to the lawfulness of the processing based on the consent prior to its withdrawal.
You have the right to request the erasure of your personal data within the limits of what is stipulated in article 17 GDPR.
Right to restrict processing
You have the right to request the limitation of your personal data within the limits of what is stipulated in article 18 GDPR.
Right to object to the processing
If you have serious and legitimate interests, you have the right to object to the processing of your personal data on the basis of ‘the need to perform a task in the public interest’ or ‘legitimate interest of StraightGrain or a third party’, including profiling on the basis of those provisions.
Right to data transferrability
You have the right to obtain your personal data in a structured, customary and machine-readable form and to transfer it to others, within the limits of what is stipulated in article 20 GDPR.
Right to lodge a complaint
You have the right to lodge a complaint with the Commission for the Protection of Privacy, located at rue Pressurise 35, 1000 Brussels.
Exercise of rights
Your request to exercise your rights may be sent to StraightGrain by e-mail via an@straight-grain.com by inserting a copy of your identity card.
2.6 Automatic decision-making
StraightGrain will not use automated decision making and/or profiling when processing your personal data.
2.7 Personal data security
No technological system is completely secure (fire-resistant against hackers and the like) as regards the provision of personal data (by telephone or over the Internet). However, StraightGrain will use all reasonable efforts to prevent unauthorised access to / improper use of / disclosure of your personal data and to minimise the risks involved.
3. Cookies
StraightGrain uses cookies. A cookie is a text file that is placed by the server of the website of StraightGrain in the browser of your computer / mobile device when you consult the website. The cookie contains a unique code that allows you to recognize your browser during your visit to the website (a so-called’ session’ cookie) or during subsequent, repeated visits (a so-called’ permanent’ cookie). Cookies can be placed by the server of the StraightGrain website or by partners with whom our website collaborates. The server of a website can only read the cookies that it has placed itself, it has no access to other information on your computer or mobile device. Cookies are stored on your computer or mobile device in the folder of your browser.
StraightGrain uses cookies to distinguish your preferences from those of other visitors. In this way StraightGrain can offer you a better user experience and optimize the website.
StraightGrain uses the following cookies:
Necessary cookies
These cookies are indispensable for visiting the website and for using certain parts of it. For example, these cookies allow you to navigate between the different parts of the website or, for example, to fill in forms. Even if you wish to log in to this website with your personal account, these cookies are necessary to securely verify your identity before we give you access to your personal information. If you refuse these cookies, certain parts of the website will not work or will not work (optimally).
Functional cookies
Functional cookies are cookies that make the functioning of our websites easier and more pleasant for the visitor and ensure that you get a more personalised surfing experience. For example, it is the cookies that remember your preference somewhere.
Performance cookies
We use performance cookies to collect information about the use visitors make of our website in order to improve the content of our website, adapt it to the needs of visitors and increase the ease of use of our website.
Google may provide this information to third parties if Google is legally obliged to do so, or insofar as these third parties process the information on Google’s behalf. Google will not combine your IP address with any other data held by Google.
This website may contain media files of third party websites such as, for example, Youtube. com. These third parties may place cookies when playing back these media files. Furthermore, this website offers the option to share certain information via social networks such as Facebook, LinkedIn, Twitter or Google+. When using this functionality, these social networks can place cookies on your computer to keep track of what information is shared.
Permission and management of your cookies
Upon your first visit to our website you will be asked to accept the use of cookies.
You can refuse the installation of cookies via your browser settings. If you refuse these cookies, certain parts of the website will not work or will not work (optimally). On the following website you will find the method of refusing cookies for the most commonly used browsers: http://www.aboutcookies.org/
You can also delete cookies already installed from your computer or mobile device at any time.
Applicable law
Current Privacy & Cookie Policy is exclusively governed by Belgian law and the courts, and where applicable, Antwerp’s Justice of the Peace Courts have exclusive jurisdiction.
